Terms and Conditions

Last Updated: 13 May 2026

Welcome to Deenorah. By accessing or using www.deenorah.com (the "Site") and placing an order, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. About Us

Deenorah is operated from 221/42 S Block, Shyam Nagar, J Block Road, Band Gali, New Delhi 110018, India. For any queries, please contact care@deenorah.com.

2. Eligibility

You must be at least 18 years of age and capable of entering into a legally binding contract under the Indian Contract Act, 1872, to place an order on our Site.

3. Products and Pricing

  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
  • We make every effort to display product colours, images, and descriptions accurately, but slight variations may occur due to screen settings or photography.
  • We reserve the right to change prices, modify, or discontinue any product at any time without prior notice.

4. Orders and Payments

  • An order is confirmed only after successful payment and order confirmation email from our side.
  • We reserve the right to cancel any order due to stock unavailability, suspected fraud, pricing errors, or any other reason at our sole discretion. In such cases, the full amount paid will be refunded.
  • Accepted payment methods are displayed at checkout.

5. Shipping and Delivery

Orders are shipped as per our Shipping Policy. Delivery timelines are estimates and may vary due to courier or external delays.

6. Returns and Refunds

Returns and refunds are governed by our Return & Exchange Policy. In short, we accept returns or refunds only for products received in damaged condition.

7. Intellectual Property

All content on this Site, including logos, product images, text, graphics, and design, is the property of Deenorah and is protected under Indian copyright and trademark laws. No part of the Site may be reproduced or used without our written permission.

8. User Conduct

You agree not to:

  • Use the Site for any unlawful or fraudulent purpose.
  • Attempt to gain unauthorised access to our systems.
  • Post or transmit any content that is harmful, abusive, or violates the rights of others.

9. Limitation of Liability

To the maximum extent permitted by law, Deenorah shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Site or products. Our total liability for any claim is limited to the value of the product purchased.

10. Indemnity

You agree to indemnify Deenorah, its founder, employees, and partners against any claim or loss arising out of your breach of these Terms.

11. Governing Law and Jurisdiction

These Terms shall be governed by the laws of India. Any dispute shall be subject to the exclusive jurisdiction of the courts of New Delhi.

12. Changes to Terms

We may update these Terms at any time. Continued use of the Site after changes means you accept the revised Terms.

13. Contact

For questions regarding these Terms, please reach out to us at care@deenorah.com.