Privacy Policy

Last Updated: 13 May 2026

At Deenorah (accessible at www.deenorah.com), the privacy of our visitors and customers is a top priority. This Privacy Policy explains what information we collect, how we use it, and the rights you have over your information.

1. Information We Collect

When you visit our website, register, place an order, or contact us, we may collect the following:

  • Personal details: name, email address, phone number, shipping and billing address.
  • Order information: products purchased, payment confirmation (we do not store full card details).
  • Technical data: IP address, browser type, device information, and pages visited via cookies and analytics tools.

2. How We Use Your Information

  • To process and deliver your orders.
  • To send order confirmations, shipping updates, and customer service responses.
  • To send promotional emails or offers (only if you have opted in; you may unsubscribe anytime).
  • To improve our website, products, and overall customer experience.
  • To comply with legal obligations under Indian law.

3. Sharing of Information

We do not sell or rent your personal information. We share it only with:

  • Trusted service providers such as payment gateways, courier partners, and IT vendors, strictly for the purpose of fulfilling your order.
  • Government authorities when required by law.

4. Cookies

Our website uses cookies to remember your preferences, keep items in your cart, and analyse traffic. You can disable cookies in your browser, but parts of the site may not function correctly.

5. Data Security

We use industry-standard security measures, including SSL encryption and PCI-DSS compliant payment gateways. While no method is 100% secure, we take reasonable steps to protect your data.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent for marketing communications.
  • Request a copy of the data we hold about you.

To exercise any of these rights, contact us at care@deenorah.com.

7. Children's Privacy

Our products are not directed at children under 18. We do not knowingly collect data from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with a revised "Last Updated" date.

9. Contact Us

For any privacy-related queries, please write to us at:

Deenorah
221/42 S Block, Shyam Nagar, J Block Road, Band Gali,
New Delhi, Delhi 110018, India
Email: care@deenorah.com